Legal

Privacy
Policy

How JMC Construction collects, uses, and protects your personal information when you get in touch with us.

Last updated: April 2025  ·  Governed by UK Data Protection Law

JMC Construction respects your privacy and is committed to protecting any personal information you provide when you contact us through our website, by email, or via WhatsApp. This policy explains what we collect, why, and how we keep it safe.

Who We Are

JMC Construction is a building company based in Plumpton, Penrith, Cumbria. This privacy policy explains how we collect, use, and protect your personal information when you get in touch with us about our building services.

Data Controller

JMC Construction

Plumpton, Penrith, Cumbria

Email: Info@jmcconstruction.co.uk

Phone / WhatsApp: 07887 740 851

What Information We Collect

We only collect information that is relevant to responding to your enquiry, arranging a quote, or discussing potential building work. This may include:

Your name

To address you and identify your enquiry

Phone number

To call or message you about your project

Email address

To respond to enquiries and send quotes

Your address / project address

To arrange site visits and price your job

Details of the work required

To understand your project needs

Any other information you include

Anything else relevant to your enquiry

How We Collect It

We collect personal information when you get in touch with us through any of the following channels:

Website Contact Form

When you fill in the enquiry form on our website

Email

When you email us directly about your project

WhatsApp

When you message us via WhatsApp

Phone

When you call us or send information about a building enquiry

How We Use Your Information

We use your personal information only for the following purposes:

  • Respond to your enquiry
  • Discuss your project requirements
  • Provide quotations or estimates
  • Arrange site visits or follow-up contact
  • Carry out work if you appoint us
  • Keep records of enquiries and jobs

Lawful Basis for Processing

Our lawful basis for processing your personal information will usually be one or both of the following:

Legitimate Interests

Where you contact us to ask about our building services and we need to respond to your enquiry and manage our business effectively.

Contract

Where processing your information is necessary to provide a quote, take steps at your request before entering into a contract, or carry out agreed works.

Who We Share Your Information With

We do not sell or rent your personal information — ever.

We may share your information only where necessary:

  • With subcontractors or tradespeople involved in your project
  • With suppliers if needed to price or arrange materials for your job
  • With professional advisers where necessary
  • Where we are required to do so by law

If you use WhatsApp or email to contact us, your information will also be processed through those communication platforms in the normal course of sending and receiving messages.

How Long We Keep Your Information

We keep personal information only for as long as is reasonably necessary for the purpose it was collected, including:

  • Responding to enquiries and preparing quotations
  • Carrying out works
  • Keeping business records
  • Meeting legal, accounting, or tax requirements

Enquiries Only

If your enquiry doesn't lead to work being carried out, we keep your details for a limited period in case you contact us again or we need to refer back to your enquiry.

Existing Customers

If you become a customer, we may keep relevant records for longer where needed for contract, warranty, tax, or legal reasons.

How We Protect Your Information

We take reasonable steps to protect personal information from loss, misuse, unauthorised access, or disclosure.

However, no method of electronic transmission or storage is completely secure, so we cannot guarantee absolute security.

Your Rights

Under UK data protection law, you may have the following rights:

Right of Access

Request access to the personal data we hold about you

Right to Rectification

Request correction of inaccurate or incomplete information

Right to Erasure

Request deletion of your personal data in some circumstances

Right to Object or Restrict

Object to or restrict certain processing in some circumstances

Right to Complain to the ICO

Complain to the Information Commissioner's Office if you believe your data has been handled improperly

Contacting Us

If you'd like to ask about this privacy policy or the information we hold about you, please get in touch:

JMC Construction

Plumpton, Penrith, Cumbria

Email: Info@jmcconstruction.co.uk

Phone / WhatsApp: 07887 740 851

Updates to This Policy

We may update this privacy policy from time to time to reflect changes in our business or legal obligations. We recommend checking this page periodically for any updates.

Questions about your data?

We're happy to talk through how we handle your information — just get in touch.